Contact Us - Panda Express Menu

Contacting Panda Express customer service can be necessary for a variety of reasons, but the core purpose is to address any concerns, ask questions, or resolve issues related to your dining experience or interactions with the company.

Customers might also contact Panda Express when they have questions about the menu. Whether you’re curious about the nutritional content of certain dishes, need to know more about allergens, or are interested in new or limited-time menu items, the customer service team can provide information and clarify any doubts.

Similarly, if you’re planning a large event or need food for a group, Panda Express’ catering services might require assistance from customer service to make sure your order is customized to your needs, whether it’s a specific menu selection or delivery details.

Panda Express Contact Information

Panda Express offers several ways for customers to get in touch with their customer service team for assistance, feedback, or inquiries. Here’s how you can reach Panda Express for customer service:

Customer Service Phone Number

Panda Express provides a customer service phone line for direct support. You can call their Guest Relations team
Call: 1-800-877-8988 (This is their general customer service number).

They are available to help with various topics such as:

Feedback about your experience at a Panda Express location
Questions about menu items or nutrition information
Inquiries about catering services
Issues with orders (both in-store and delivery)
General company inquiries

Be sure to check the hours of operation, as they may vary depending on the time zone.

Email Support

guestcare@pandarg.com
PublicRelations@PandaRG.com

Panda Express Website (Online Support)

Panda Express has an online contact form where you can submit inquiries, comments, or feedback. To use this method:

Visit the Panda Express Contact Us page at https://www.pandaexpress.com/contact-us
Fill out the online form with your contact information, the nature of your inquiry, and any additional details you’d like to provide.

This form is useful for:

Providing feedback on your dining experience
Reporting issues with orders or food quality
Asking questions about their menu or services
Inquiring about job opportunities or partnerships

Social Media

Panda Express is active on various social media platforms, where you can send messages, post comments, or get their attention quickly. You can contact them through:

They typically respond to customer inquiries via social media quickly, and these platforms are great for getting real-time updates.

Panda Express Mobile App Support

If you’re using the Panda Express mobile app, you can access customer service support directly from the app. The app offers features like:

Order issues
Menu inquiries
Store locations
Technical support for app usage.

You can access customer service through the “Help” or “Contact Us” section within the app.

Mailing Address

If you’d prefer to send a letter or formal inquiry, you can reach Panda Express at their corporate headquarters:
Panda Restaurant Group, Inc.
1683 E. Shaw Ave.
Fresno, CA 93710

This is a slower method of contact and is generally reserved for more formal communications, such as legal inquiries or detailed feedback.

FAQ Section

Go to the Panda Express FAQs page for helpful FAQs where you can find answers to common questions about:

Catering orders
Nutritional information
Menu options and allergens
Rewards program (Panda Express offers a loyalty program called Panda Rewards)
Store locations

This can be a great first step if you’re looking for quick answers.

In Conclusion, If you need to contact Panda Express for customer service, you have several options: calling their customer service phone number (1-800-877-8988), submitting an inquiry via their website contact form, reaching out on social media, or using their mobile app for support. These methods provide multiple avenues to address concerns, ask questions, or provide feedback.